We want you to buy from us!
At Ponsford, we understand that quality of service is important, but so is getting the best price. We hope you'll find our prices very keen but if you do see a better price elsewhere, we want to know about it. We'll be happy to take a look at a price match for you or perhaps we'll even be able to beat our competitor's price!
So, how do I request a price match?
To request a price match simply get in touch by calling us on 0114 255 0075 or email us firstname.lastname@example.org quoting the price you've received, the name of the retailer and the required delivery location. One of our friendly specialists will be happy to assist you with your enquiry and purchase.
Can you price match any retailer?
Generally we only price match like-for-like retailers with a physical store, selling the same goods with the same level of service. However, wherever you've seen a cheaper price for a branded furniture item that we sell then we'd like to know about it. We'll always do our best for you, and we hope our levels of service, and the fact we've been here for 125 years might just give us the edge!
Anything else I should know?
We believe in making a relationship with our customers that lasts not just for a single transaction, but for life, so we'll always do our best to offer the best price, service, delivery and installation (where applicable). When you ask us to price match we'll check that you really are getting the same value for money from another retailer.
We cannot guarantee a price match and competitor's pricing, service and condition of sale will need to be checked by our team. The Price Promise cannot be applied to orders retrospectively.