We aim to provide you as the customer with the highest standards of service. However, there may be occasions when we may not get it right or fail to meet your expectations. If this happens, we encourage you to contact us as soon as possible.
You can make your complaint by contacting our Customer Services Team by email at service1@ponsford.co.uk or by calling 0114 255 0075 and asking for the Service Department.
Please find our Full Complaints Policy here: